Photos and videos

Every item has a key photo — the one on the board — and can have a gallery of photos and short videos that opens when someone taps the item. Both are on the item’s page in the admin.

The key photo

Drop a JPEG, PNG or WebP (up to 10 MB) onto the card — or pick one with the button — then crop it square. The preview next to the cropper shows exactly how it will sit on your board — round, or scalloped if that’s your card style — so what you see is what people get. We make the phone, card and TV sizes from your crop.

The gallery

Drag files onto the gallery card, or Choose files, and each one opens two croppers side by side: Phone · 4:5 for the gallery on phones and website embeds, and TV & desktop · 16:9 for TVs and wide screens. One upload, two crops, and small previews of each. Add a description (alt text, read by screen readers) and an optional caption, then Add to gallery. Drop several at once and they queue up. Change the order with the arrows; the key photo is always first.

Videos: MP4 (H.264) up to 30 seconds and 25 MB. The frame you crop is the poster shown before it plays; on TVs the video plays by itself, muted and looping, in the item’s spot. If a phone video won’t upload, it is usually HEVC (H.265) — on iPhone set Settings → Camera → Formats → Most Compatible, or export as H.264.

Limits

Starter includes 3 photos per item; Growth and Multi-Location include 10 photos or videos per item.